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We may communicate with consumers in English and, where possible, in other languages. A translation and description of commonly used debt collection terms is available in multiple languages on the New York City Department of Consumer and Worker Protection (DCWP) website at www.nyc.gov/dca.

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ACH PAYMENT & REFUND POLICY

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Accordance Group, LLC accepts authorized ACH payments toward court judgments and settlement agreements. All payment terms are disclosed before processing.

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Refunds: Authorized payments are generally nonrefundable. Refunds may be approved for duplicate payments, overpayments, processing errors, or other circumstances required by law.

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Processing: Approved refunds are issued by check, generally within 15 business days after approval and confirmation that the original payment has cleared. ACH credits are not available.

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Recurring Payments: ACH authorizations may be revoked by contacting our office. Consumers may also request a stop payment through their bank at least three business days before a scheduled withdrawal. Revoking authorization does not eliminate the underlying debt or settlement obligations.

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Disputes: Contact us regarding unauthorized transactions or payment errors. Nothing in this policy limits consumer rights under applicable law.

Phone & Fax 646-949-8400

Email support@accordancegroup.com

42 Broadway

12th Floor, Suite 225

New York, NY 10004

Privacy Policy

© 2026 by Accordance Group, LLC

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